1. OVERVIEW
This Client Contract (“Agreement”) is entered into between the purchaser (“Client”) and Nancy Cooper (“Consultant”) for consulting services. This is a legally binding agreement between the Client and Consultant that has been reached after an offer and acceptance was made, and valuable consideration was exchanged. The purpose of this Agreement is to detail the services provided by the Consultant and set forth the responsibilities of the Client, in accordance with the terms and conditions of this Agreement. The Client and the Consultant are collectively referred to herein as the “Parties” or individually as a “Party”.
The Parties intend to be legally bound and agree to the following terms and conditions contained in this Agreement.
2. TERM
This Agreement shall become effective between the Client and the Consultant when the Client returns a signed copy of this Agreement and the initial required payment is received as defined below. This Agreement is a monthly agreement based on the duration terms set forth in section 3 and section 5 and shall remain in full force and effect until the completion of the selected term, unless terminated earlier in accordance with the provisions of this Agreement.
3. SERVICES
The Client agrees to purchase the services offered by the Consultant, under the payment terms listed below.
The Consultant agrees to provide the following services:
Sacred Feminine Sales Society with the Client
Program:
Nancy will provide coaching support in the form of a program that is accessible to the Client upon completion of purchase.
Group Coaching:
Nancy agrees to provide weekly group coaching on the agreed upon day and time listed inside the program portal. Exceptions include public holidays that fall on the scheduled day or unforeseen circumstanced such as illness, accidents, or emergencies. If a circumstance does arise, Nancy will do her best to provide as much notice as possible and reschedule the coaching call within 72 hours. Nancy is permitted to have 2 holiday weeks per year where there will be no group coaching call but limited group Voxer messaging support will still be available.
-FOR UPGRADED PACKAGES ONLY-
Done For You Business Support (if purchased separately during the registration process):
-Four monthly (1 call per week) 1:1 coaching calls
PLUS ADDITIONAL SERVICES LIKE, BUT NOT GURANTEED OR LIMITED TO:
-Building your program for you inside ThriveCart
-Creating sales pages
-Creating Essence Based Branding package
-Setting up your sales funnel
-Designing your lead magnet
-Creating content
-Developing a content strategy
-Launch support and program promotion (Nancy will promote your offer to her audience when you launch - MUST HAVE AFFILATE OPTION FOR THIS)
1:1 Sessions (if purchased separately during the checkout process):
Nancy agrees to provide weekly coaching calls in accordance with the agreed upon terms on the 1:1 Coaching Upgrade page.
Voxer Messaging Support (if purchased separately in the checkout process):
Nancy will provide coaching support via Voxer messaging. This messaging support will be available Mon - Fri 9AM - 5PM EST. This coaching support is for business and mindset related uses only.
Modification of Services
Any service outside the scope of this agreement may require a new agreement. No material changes to the services will be made and the Consultant shall have no obligation to perform any additional or modified services unless and until the Parties reach a new written agreement.
Overall Purpose of the Services:
The services provided are for educational purposes and to aid the Client in creating or scaling their business.
4. CLIENT AND CONSULTANT DUTIES AND RESPONSIBILITIES
Expectations:
This is a self-lead program. It is the Client's full responsibility to utilize all tools provided, including the classes inside the client portal, coaching calls (if applicable), the private community, and Voxer messaging support. The Client acknowledges that it is their responsibility to take action and initiate all contact and communication for coaching support. Nancy is not responsible for any specific result or level of success of the Client and the Client agrees that at no point did she promise or guarantee a specific result or outcome.
Income Disclaimer:
By joining the Sacred Feminine Sales Society the Client acknowledges that at no point has Nancy made any income guarantee or promise. The Client recognizes that their success is fully reliant on them. The Client does not hold Nancy responsible or liable for any financial loss.
Cancellation Policy:
1:1 sessions that are canceled by the Client shall be rescheduled within 7 days provided notice was given 24 hours prior to the cancellation of the scheduled session. If 24-hour notice was not provided, the Consultant may use its discretion as to rescheduling the session. The Consultant reserves the right to reschedule 1:1 sessions with any amount of notice, if necessary. If the Consultant needs to cancel a 1:1 session for any reason, notice will be provided via email and an attempt will be made to reschedule the session to take place within 1 week. If any session is canceled and not rescheduled within the time frame specified above due to the Client’s failure to respond to communication or to come up with a mutually agreeable date and time, it may be forfeited.
Client Communication:
The Client agrees to remain in reasonable communication with the Consultant throughout the duration of the services.
Electronic Communications:
Communication about services will be made with the Client through email, using the email address provided by the Client upon registration or Facebook Messenger. The Consultant may send promotional information, updates, or offers periodically via email unless the Client has opted out of receiving such information. Contact information or preferences may be updated by the Client at any time by sending a request to the Consultant via email.
5. PAYMENT POLICY
For Program Only:
Payment Schedule:
Payments may be paid monthly for a 12 month commitment in the amount of $997/m for a total of 12 payments equaling $11,964, or paid in full for $9,997.
In the case of a discount or promotion client agrees to payment terms selected at time of registration.
-FOR SEPARATELY PURCHASED UPGRADES-
For Done For You Business Support:
Client agrees to pay a monthly amount of $2,222/m for 12 months totaling $26,664.
1:1 Weekly Coaching Upgrade:
Client agrees to pay $1,111/m for 12 months totaling $13,332.
1:1 Voxer Coaching Upgrade:
Client agrees to pay $888/m for 12 months totaling $10,656.
Financing options are available through 3rd party services like Klarna, AfterPay, and Affirm for pay in full amount of the program. If Client chooses to use a 3rd party financing options the Consultant bears no responsibility for additional fees or interest.
Fees:
The Client agrees and authorizes the Consultant to charge their designated payment type (credit card or other billing method) for the full purchase price of the services as full consideration for the services or in monthly increments. Payment shall be made in the amount and duration according to the payment selection the Client chooses.
The Client agrees to pay under the payment schedule set forth and authorizes the Consultant to charge their billing method the amount specified in the payment schedule for each scheduled payment without additional separate authorization. Invoices will be billed and must be paid within 48 hours of receiving. Charges will be automatically deducted through the ThriveCart platform. If payments fail for any reason (updated credit card is needed, payment information update is required, credit card expired, etc), the Client agrees to resolve it immediately, within 7 days. If the billing method is not updated or fixed within 7 days, access to the services will be revoked until corrected. If payment is still not received after the 7 business days, a late fee will be assessed in the amount of $25.
Chargebacks:
The Client agrees to not make any chargebacks to the Consultant’s account or cancel the credit card or billing method used without the prior written consent of the Consultant. In the event a chargeback or merchant dispute is commenced by Client with their bank for the services received under which payment was owed and Client is successful in recovering these funds, the Consultant will provide this agreement to the bank as well as evidence of your receipt of services. The Consultant reserves the right to report any chargeback incident to credit reporting agencies as a delinquent account.
The Client acknowledges and agrees that under the terms of the payment plan (monthly payments option) they will receive full access to the program, and as additional coaching is an option that is the responsibility of the client to utilize, this means that services have been rendered in full at time of purchase. Because of this, services have been rendered prior to payment plan pay off and therefore the client agrees to pay the remaining balance according to the schedule set forth in this agreement. If payment fails for any reason and is not remedied immediately within 7 days, no further services will be delivered and access to the program and it's benefits will be revoked.
Cancelation:
This is a 12 month program and by registering you are making a 12 month commitment. If you are unhappy with the program please email us at info@thenancycooper.com to work to find a remedy. We want you happy and to get the results and support you need.
6. REFUND POLICY
Due to the digital nature of some of the services included, all services and payments are non-refundable. Payment for the services is earned in its entirety at the time of purchase (even if a payment plan is chosen) and as such, no refunds are provided under any circumstances, regardless of whether or not all coaching services have been rendered.
If the consulting sessions have already been provided in full, no refunds will be made. If further sessions have not yet been completed, cancelation of remaining payments may be granted at the discretion of the Consultant under drastic situations, but no refunds will be made.
7. DISCLAIMER
Nancy Cooper is not, and does not, claim to be a licensed medical or mental health professional of any kind, and coaching is not a licensed activity in the State of Virginia or any other jurisdiction within North America at the time of this writing.
If you are currently under the care of a medical or mental health professional, it is your responsibility to consult with that person regarding the advisability of working with a coach or consultant. If at any time you feel the need for professional counseling, you agree to promptly seek the assistance of a licensed professional.
The information contained gained through working with Nancy Cooper can in no way replace or substitute that of a trained professional in any field, including but not limited to, psychological and or medical matters. You are encouraged to consult a doctor for both psychological and medical matters, especially if it is a pressing situation that requires immediate attention.
8. GUARANTEES AND WARRANTIES
The Consultant does not guarantee any results with respect to the services or products provided under this Agreement. The Consultant tries to provide up-to-date and accurate information but does not make any representations that the information provided is always accurate, free from errors or omissions, current or reliable. The services and products under this Agreement are provided “AS IS” and the Consultant disclaims all warranties of any kind, express or implied, including an implied warranty of fitness for a particular purpose, infringement and merchantability.
The Consultant does not guarantee any outcome based on the Client’s purchase of services. Past results in other instances do not guarantee a similar outcome. No representations or warranties are made as to the accuracy or completeness of the services and use is at your own risk.
Nancy Cooper is not claiming to, nor does she provide any professional help of any kind: be it legal, medical, educational, etc. It would be inaccurate and unlawful to do so. Therefore, Nancy Cooper cannot make any guarantees to you by law.
Nancy Cooper makes no representations or warranties concerning any action, treatment or application of medication or supplementation following the information offered and provided through her services. We will not be liable for any direct, indirect, consequential, exemplary or other damages that may result, including but not limited to injury, financial loss, illness or death. By the use of the Website, products and services, you agree to, not in any way, attempt to hold us liable for any such actions, decisions or results, at any time, under any circumstance, now or in the foreseeable future.
Any advice, services, tools, workshops, or challenges provided are suggestions only; with no guarantees of any particular or specific outcome. You are responsible for your own individual actions and their corresponding results. All statements on the Website are for occasional entertainment purposes and are always opinions only, not guarantees that you will achieve any particular or specific result. Results will vary by individual.
Nancy Cooper does offer this specific seal of commitment: That she is fully committed to helping you achieve your desired goals and will show up for you consistently and stand in integrity with your goals and soul’s growth and spiritual expansion and if, after the designated time working together, you have not experienced or witnessed significant shifts in yourself and your business, she will continue you work with you 1:1 for an additional 4 weeks, after the end of the 12 months, free of charge.
In order to redeem this Seal of Commitment, the client must also have shown up in integrity with their desired outcome during the duration of the program. This includes, but is not limited to: being on time for calls, showing up for calls, doing the assigned homework, communicating struggles or wins through the designated messaging app between calls (if calls apply), daily meditation, and putting into practice, through action, the skills gained during the work together.
9. LIMITATION OF LIABILITY
The Consultant will not be liable for any direct, indirect, incidental, consequential, exemplary, punitive or other damages arising out of or relating to the Client’s use of the Consultant’s services or any services provided by third-parties, third-party claims, or any misuse of information, services or products, regardless of whether such liability is based on breach of contract, tort or otherwise, and even if advised of the possibility of such damages or if damages could have been reasonably foreseen. In no event should the Consultant’s cumulative liability to you exceed the total purchase price of the services purchased from the Consultant. This limitation of liability remains in full force and effect regardless of termination of this Agreement.
In addition, participating in coaching or consulting services may entail risks associated with a challenging program of personal growth and development, including risks of mental or emotional upset, revisiting trauma caused in this lifetime or past lifetimes, as well as risks that may not be foreseeable when you begin a coaching engagement. By purchasing a coaching product and participating in coaching or utilizing any products offered by Nancy Cooper, you freely and voluntarily assume all such risks and you acknowledge and agree that you are responsible and accountable for your decisions, actions and results in life, and you agree not to attempt to hold Nancy Cooper and any of her Affiliates or certified practitioners liable for any such decisions, actions or results, at any time, under any circumstance in perpetuity.
10. INTELLECTUAL PROPERTY - LICENSE AND RESTRICTIONS
The services provided by the Consultant contain intellectual property that belongs to the Consultant. All rights reserved. The Consultant hereby grants to the Client a worldwide, revocable, non-exclusive, non-transferable, non-sublicensable license to use the services included for the individual purposes intended under this Agreement. This does not grant the Client a license to sell, rent, copy, share or otherwise transmit or disseminate the services, with anyone else for commercial or non-commercial use, unless otherwise specified. The services may not be reproduced, republished, uploaded, posted, derivative works created from, transmitted, distributed, or publicly displayed in any manner without written permission from the Consultant.
Any violation by the Client of the license provisions contained herein may result in immediate termination of the Client’s license to use the services, and access to use will be revoked. Violating this license may result in charges to the Client from the Consultant for the license sold, shared, or otherwise transmitted. The Consultant reserves the right, title, and interest not expressly granted under this license to the fullest extent permitted under applicable laws.
The Client acknowledges that the intellectual property contained in the services is the property of the Consultant and may be protected by applicable copyright and other intellectual property laws and subject to use restriction under those laws. The services may contain trademarks, service marks, trade secrets, graphics, and logos that are the property of the Consultant. This agreement does not grant you a license to use such.
11. CONFIDENTIALITY
The Parties acknowledge that confidential information may be disclosed by either party due to the nature of their relationship under this Agreement. “Confidential information” shall include information relating to the Consultant’s services, business and operations, including but not limited to business plans, sources, strategies, trade secrets, procedures, marketing strategies, data, all other non-public information, and know-how or other intellectual property that may be communicated in any manner to the Client. All confidential information disclosed to the Client shall remain the property of the Consultant without prior written consent.
The Client may only use Confidential Information to market their own business, but may not sell, rent or share the Confidential Information as their business. The Client shall not disassemble, duplicate or reverse engineer any of the Confidential Information.
Unauthorized disclosure or use of Confidential Information by the Client in violation of this Agreement is a breach of this Agreement, which may result in irreparable harm to the Consultant and may be subject to legal action to (1) prevent any further breach of the Agreement, and (2) any other remedies available in law or equity.
Client calls are kept confidential and no detailed information is shared with the public without consent. By working with Nancy Cooper you understand that she may mention or make examples from topics discussed on Client calls but names and identifying information will remain anonymous. In the case of the Client providing a review of services her name will be shared as First Name followed by the initial of her last name.
Confidentiality extends to proprietary business methodologies, programs, courses, services, and classes developed or discussed with the Consultant.
Both parties understand and acknowledge that the Confidential and Proprietary Information has been developed or obtained by either party by the investment of significant time, effort, and expense, and that the Confidential and Proprietary Information is a valuable, special, and unique asset of the party which provides that party with significant competitive advantage, and needs to be protected from improper disclosure.
In consideration for the receipt by The Client, during coaching and consulting sessions, of any Confidential and Proprietary Information, The Client agrees as follows.
Non-Disclosure.
The Client will hold any and all confidential and proprietary information in the strictest confidence and will not disclose the Confidential Information to any person or entity without the prior written consent of Nancy Cooper.
No Copying.
The Client will not copy any confidential or proprietary information, including, but not limited to, proprietary healing methodologies or techniques, business strategies or frameworks, copy and content, graphics, or any other proprietary materials or teachings, for use of teaching or utilizing them within their own business. without the prior written consent of Nancy Cooper.
No Modifying.
The Client will not modify confidential or proprietary information for any reason to try to claim it as their own proprietary work.
Unauthorized Use.
The Client shall promptly advise Nancy Cooper if The Client becomes aware of any possible, unauthorized disclosure or use of the confidential or proprietary information and take efforts to store all confidential or proprietary information in a secure location. If an electronic device is used to store information or data, and is a shared device, confidential or proprietary information must be kept in a password protected folder.
The terms of this section of this agreement shall survive the termination of this agreement for any reason.
12. PROHIBITED USE
The Client acknowledges that the services are to be used for the purposes intended above and not for any unlawful purpose or any purpose prohibited by the terms of this Agreement. The Consultant reserves the right to terminate the Client’s access to the services without notice if the use has not been in accordance with the terms of this Agreement.
13. INDEMNIFICATION
The Client acknowledges and agrees to indemnify and hold the Consultant harmless, including costs and attorneys’ fees, from any third-party claim, demand, liability, or damages made against the Client arising out of the Client’s use of the services, breach of this Agreement, negligence or misconduct. The Consultant shall provide the Client with written notice of any claim. This clause contains the entire indemnification agreement with respect to the parties.
14. SEVERABILITY
If any provision of this Agreement is held, in whole or in part, to be unenforceable for any reason, the remainder of that provision and of the entire agreement will be severable and remain in full force and effect.
15. WAIVER
The Client acknowledges and agrees that the failure of the Consultant to enforce any provision of this Agreement shall not be deemed a waiver of the Consultant’s rights under this Agreement to subsequently enforce any provision of this Agreement.
16. NON-DISPARAGEMENT
The Client agrees to refrain from making any disparaging statements about the Consultant or the services that negatively affects the Consultant’s business, services, products, or reputation.
17. GOVERNING LAW
The Parties agree and acknowledge that this Agreement is governed by and interpreted under the laws of Virginia. Any dispute arising out of or in connection with this Agreement will be brought exclusively in any state or federal court located in Hanover, Virginia. Both parties agree to waive any objections as to personal jurisdiction or venue and as to any claimed inconvenience of the chosen forum.
18. ATTORNEY’S FEES
Any legal fees incurred due to the enforcement of this Agreement by the Consultant, if prevailing, shall be entitled to recover its reasonable attorney’s fees and costs from the Client. This includes collection fees and costs incurred by the Consultant in collecting payment of any amount due under this Agreement.
19. ASSIGNMENT
This agreement is between the Client and the Consultant only, and not any other person or business entity. This agreement may not be assigned or transferred to any other person or entity without the express written consent of the Consultant.
20. FORCE MAJEURE
Neither Party shall be liable for any failure or delay in the performance of any obligations under this Agreement, except for the payment of money, if the failure or delay in performance is due to causes beyond its reasonable control, including civil commotion, war, fires, floods, accident, earthquakes, telecommunications line failures, electrical outages, network failures, governmental regulations or controls, casualty, terrorism, pandemics, epidemics, local disease outbreaks, public health emergencies, acts of God, or other similar or different occurrences beyond the reasonable control of the defaulting or delaying party, for as long as the force majeure event is in effect. Reasonable efforts shall be made to notify the other party of such occurrence within 5 business days of its occurrence. Force majeure events shall not include a party’s financial inability to perform its obligations under this Agreement.
21. TERMINATION
This Agreement may be terminated under any or all of the circumstances listed above. If access to the services is revoked by the Consultant due to a breach of one or more of the provisions contained in this agreement, the Consultant may terminate this agreement immediately and will provide written notice to the Client. Upon termination of this Agreement, the Client shall pay for any services rendered prior to the effective date of termination.
22. HEADINGS
The headings used in this agreement are for convenience and reference purposes only and shall not be used to define or limit the scope or intent of this agreement.
23. ENTIRE AGREEMENT
The Client acknowledges and agrees that this Agreement contains the entire agreement of the parties. No other agreement, statement, or promise made on or before the effective date of this Agreement will be binding on the parties.
24. COUNTERPARTS
This Agreement may be executed in counterparts, each of which shall be deemed an original, and all of which together shall be deemed to be one and the same agreement. An electronically agreed to copy of this Agreement delivered by email or other means of electronic transmission shall be deemed to have the same legal effect as delivery of an original signed copy of this Agreement.
25. ELECTRONIC SIGNATURES
This Agreement is signed when a party’s signature is delivered via electronic means by it being types in the designated section on the registration page, and these signatures must be treated as having the same force and effect as original signatures.